Issue with monday.com integration not reflecting some columns

  • Besouro_design
    Perguntado em 21 de março de 2024 às 16:52

    Bom durante essa semana estamos tendo alguns problemas com nossas integrações com o monday, aonde aleatoriamente reconhece algumas colunas do tipo seleção e outras não.

    E hoje estamos tendo problemas com os formulários, onde acabam sendo enviados automaticamente, sem antes termos concluídos. Como podemos resolver este problema?


    Desde já agradeço a atenção!!

  • Rhina Jotform Support
    Respondido em 21 de março de 2024 às 19:07

    Hi Besouro_design,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you referring to this form? Can we ask which fields are not reflecting on Monday.com so we can further check? I have cleared your form cache to refresh the form. Please try it again. If the issue happens again, can you try removing and reintegrating the Monday.com integration.

    Keep us updated and let us know how it goes.