How to clear the upload space?

  • brunodietze
    Perguntado em 11 de março de 2024 às 16:01

    Como excluir meus dados de upload?

    Jotform Thread 12775031 Screenshot
  • Rose Jotform Support
    Respondido em 11 de março de 2024 às 17:12

    Hi brunodietze,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your form and I see that the file upload usage is at 0MB. It looks like you were able to delete and purge submissions with files in them. Your form is also active, here's a screenshot of it:

    How to clear the upload space? Image 1 Screenshot 20

    Can you confirm if we can close your ticket?

    Let us know if there’s anything else we can help you with.