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Montes_KyannePerguntado em 11 de março de 2024 às 10:16
Gostaria de entender se as pessoas ainda estão conseguindo enviar anexos nas respostas do formulário ou se elas ficam bloqueadas de enviar qualquer tipo de anexo com o upload atingido no limite máximo.
Pretendo pagar a assinatura para conseguir que as pessoas coloquem todos os anexos necessários nas respostas. mas antes preciso saber se elas ainda estão conseguindo colocar as fotos lá ou não. Obrigada
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Carlo Jotform SupportRespondido em 11 de março de 2024 às 11:53
Hi Montes_Kyanne,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Keep in mind that if you have reached your Upload Space limit within your form, it will be automatically disabled, meaning it will no longer be available for the users to fill it out or send a response, Your forms will also display the “Form over quota” message.
You can also check out this guide Understanding Your Account Usage and Limits.Let us know if you have any other questions.