Conta Suspensa

Gostaria de realizar a liberação da minha conta, por motivo de clonarem o cartão e o mesmo ser bloqueado, a compra não foi aprovada, entrando em disputa. A disputa já foi finalizada, gostaria que liberassem a conta pois precisamos da ferramenta institucionalmente. O meio de pagamento será trocado.

Hi Rômulo,

Thanks for reaching out to Jotform Support. Since the customer support in your language is currently unavailable, I'm using Google Translate to understand your question and answer you in English. If you would like to get the answer in your language, we can arrange it, but it takes a longer time to revert. Please let us know if you need this service.

Let me help you with your question. Please provide a copy of the bank notification stating the dispute has been lifted and send this document to support@jotform.com. Once our team is done reviewing it, we will get back to you.

Once we hear back from you, we'll be able to move forward with a solution.