Restauração de Conta

Olá,

Gostaria de saber se a cada mês a conta é reiniciada, ou seja, a quantidade de envios volta ao normal?

Hi alanneslv,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Keep in mind that not all limits in your account reset every month. As per checking, your monthly limit will reset every first day of the month. To know more about your account usage and limits, you can check this guide.

Let us know if there’s anything else we can help you with. 

Ok, obrigada!