Account Suspended: Reactivation request

Olá! Não sei o motivo pelo qual tive meu acesso suspenso. Caso tenha algum campo em meus formulários que viole os termos pode por gentileza excluir e reativar a minha conta?

Hi SCR INTERFIELD,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. If you believe that your account was suspended in error, we’ll need you to do the following:

• Send us the URL where your form is used.
• Send us a link to your website or proof of affiliation with a legitimate institution.
• Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send these things above to reviewers@jotform.com with Thread #12732091 as your subject, and we’ll let you know about the status of your account after we’ve done a thorough review of them.

Hello! I don't know why my access was suspended. If there is a field on my forms that violates the terms, can you please delete and reactivate my account?

Follow the form link: https://form.jotform.com/scrit62/cadastro

As for a website, we don't have one yet as it is under development. Soon we will add our website and change the registration email to a corporate email. We apologize for the inconvenience and look forward to returning with a solution.

Dear,

 I hope this message finds you well. I would like to clarify some important points about SCR INTERFIELD and our stance regarding online security.

 I'm Daniel de Souza Cabral da Rocha, CEO of SCR INTERFIELD. I recently became aware that our name has been associated with phishing activities, which is completely false and contrary to our values.

 I want to emphasize that we are firmly against phishing and any form of fraudulent activity online. The security of our customers and the integrity of their information are of paramount importance to us. We are committed to protecting our customers and the online community against such malicious practices.

 If you have any questions or need further clarification, do not hesitate to contact us. Thank you for your attention and for the opportunity to clear up this misunderstanding.

 Yours sincerely,

 Daniel de Souza Cabral da Rocha

 CEO

 SCR INTERFIELD

Hi SCR INTERFIELD,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I’ll need a bit of time to forward this to the Relevant Team. I’ll get back to you as soon as I can.

Thanks for your patience and understanding, we appreciate it.

Hi, SCR INTERFIELD,

Thanks for reaching out to Jotform Support. I just heard from the Relevant team that they have reactivated your account. Check out this screenshot below on one of your forms.

Let us know if there’s anything else we can help you with.