Storage limitation inquiry

  • gigi.tooned
    Perguntado em 5 de março de 2024 às 12:58

    Apresentei o Jotform na empresa onde trabalho, porém meu gestor me perguntou sobre a capacidade de armazenamento

  • Rose Jotform Support
    Respondido em 5 de março de 2024 às 15:08

    Hi gigi.tooned,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you are referring to the total size of the files that your respondents can upload to your forms, the limit for Starter accounts is 100 MB only. Your monthly submission limit is 100 while the total number of submissions or entries that can be stored on your account would be up to 500 submissions.

    In case you need more storage or higher submission limitations, you can upgrade to a paid plan. You can view our plans here where you can see the storage, submissions, and other limitations for each plan. We also have a guide about Understanding Your Account Usage and Limits.

    Let us know if there’s anything else we can help you with.