Cancel and refund request.

Realizei a compra, mas não ficou claro que era em dólar a cobrança! Gostaria de cancelar e estornar meu pagamento

Hi rkazeh,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese , let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I see that you also asked this question on another thread. You can check out our answer to that here.

Thanks for your patience and understanding, we appreciate it.