What are the account limits for a free account?

  • LAISA
    Perguntado em 4 de março de 2024 às 10:00

    Gostaria de uma explicação mais clara sobre o trabalho de vocês. Quando as pessoas preencherem os formulários esses dados ficam em algum banco de dados? Qual limite de formulários e respostas para usar gratuitamente?

  • Lara Jotform Support
    Respondido em 4 de março de 2024 às 11:45

    Hi LAISA,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The monthly submission limit for a starter-free plan account is 100. This limit represents the total number of entries from all your forms that your account can receive each month. Regarding data storage, free accounts are allocated 100MB of upload space, which is the total space available across your account for storing files uploaded via your forms. If you expect to receive more submissions than the designated limit for a free account, you might want to consider signing up for one of our paid plans. You can check our pricing list here.

    Also, you can check your account limits and reset date by going to your Account Usage page. Let me show you how:

    1. Go to your Account Settings.
    2. Then, select Usage on the left. That's it!

    What are the account limits for a free account? Image 1 Screenshot 20 You can also check out our guide on Understanding Your Account Usage and Limits for more details.

    Let us know if you have any other questions.