Esta dando um ERRO ao criar o formulario

  • agrifante
    Perguntado em 1 de março de 2024 às 16:08

    apos preencher o formulário aparece uma mensagem de erro informando que não pode criar o pdf!

    Jotform Thread 12474841 Screenshot
  • Sim Jotform Support
    Respondido em 1 de março de 2024 às 18:28

    Hi alexandre,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. I cleared the cache on your form on my end since this is the first step in fixing the problem, and then after that, I tried to clone your form, which is now working. Can you please try to see if it's now working on your end?

    Esta dando um ERRO ao criar o formulario Image 1 Screenshot 20

    Give it a try, and let us know if you need any other help.