Formulário

  • Vivalisto
    Perguntado em 1 de março de 2024 às 12:31

    Olá pessoal,

    meu formulário não está agindo corretamente, este é o endereço com formulário incorporado
    https://vivalisto.com.br/documentacao-compradores/

    Formulário Image 1 Screenshot 30


    este é o endereço jotfor

    https://form.jotform.com/Vivalisto/dados-e-docs-compradores?parentURL=https%253A%252F%252Fvivalisto.com.br%252Fdocumentacao-compradores%252F&jsForm=true

    Formulário Image 2 Screenshot 41


    Jotform Thread 12463711 Screenshot
  • Jefferson Jotform Support
    Respondido em 1 de março de 2024 às 14:54

    Hi Vivalisto,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portugese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portugese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Formulário Image 1 Screenshot 20

    Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

    Once we hear back from you, we'll be able to move forward with this.