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VivalistoPerguntado em 1 de março de 2024 às 12:31
Olá pessoal,
meu formulário não está agindo corretamente, este é o endereço com formulário incorporado
https://vivalisto.com.br/documentacao-compradores/este é o endereço jotfor
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Jefferson Jotform SupportRespondido em 1 de março de 2024 às 14:54
Hi Vivalisto,
Thanks for reaching out to Jotform Support. Unfortunately, our Portugese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portugese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:
Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.
Once we hear back from you, we'll be able to move forward with this.