orçamento

Bom dia Prezados,

gostaria de verificar com vocês se há possibilidade de contatar vocês via WhatsApp para sanar dúvidas a cerca dos planos e das funcionalidades inerentes a aquisição de um plano!

aguardo retorno

Hi Neto,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We don’t currently offer live phone support or WhatsApp. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.

Let us know if there’s anything else we can help you with.

sure, language isn't a problem.

my question is, if I acquire a plan, how many users can have access to my form, or there's a possibility of 6 people use the same or even create 6 different form on the same account?

thank you

Hi mcnetod,

Thank you for contacting Jotform support. The Starter, Bronze, Silver, and Gold subscription plans all have one user who uses his/her account individually, and they cannot share their log-in info/credentials or otherwise allow anyone else to use them to access the Platform as per our Terms of Use. But the ones who could view and fill out the forms depend on your subscription, as shown in the Pricing List.

In case you need to have multiple users accessing the same account, I suggest you take a look at our Enterprise Solution via this link. You can also consider the Form Collaboration within the Form Builder, it’s a real-time, seamless experience where multiple team members can simultaneously work on the same form. You might also want to check out this guide about Understanding Your Account Usage and Limits.

Let us know if there’s anything else we can help you with.