Error 404 when viewing file attachments

Quando clico para abrir os arquivos que fora Anexados e vai para essa tela de erro

Hi advocaciaboaria,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Please note that the 404 error will show if you are trying to view submission files and not logged in on your Jotform Account. Please make sure to log in to Jotform before clicking the attachments links. If you want to view the files without logging in, you need to disable the requirement to Login to View Uploaded Files. Doing that is easy. Let me show you how:

1. Click on your Avatar.
2. Click on Settings.
3. On the settings page, click on Security.
4. Uncheck the checkbox beside "Require log-in to view uploaded files."

Give it a try and let us know if you need any other help.