Notification Email: Not receiving email

Gostaria de saber porque não estou recbendo meus formularios respondido após enviar. Mesmo a pessoa respondendo

Hi andrefernandespersonaladm,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Our mail logs show notification emails sent to your a**re*****nde*****ona***m@g***l.c*m. You may check your spam/junk folder. If the emails weren't there, can you share the URL of the form you're referring to?

Additionally, if you want your form responder to receive an email after they submit the form, your form should have an Email element and an Autoresponder email notification. Let me show you how to do that:

• In Form Builder, click the Add Form Element option on the upper left side.
• Under the Basic tab, drag and drop the Email element to your form.
• In the orange navigation bar at the top of the page, click on Settings.
• In the menu on the left side of the page, click on Emails.
• Hover your mouse over the Autoresponder email and click the Pencil icon.
• Under the Recipient tab, select Email on the Recipient Email dropdown and click on Save. 

Reach out again if you have any other questions.

Ao preencher o formulário na aparece o botão de enviar

Hi andrefernandespersonaladm,

Thanks for getting back to us. Can you share the URL of the form in question? We have a guide on Where to Find Your Form URL. On the other hand, I noticed that you deleted the Submit button on your form. If you wish to receive the entries your form responders entered on your form, you need to have a Submit button for them to submit the form. Here's how to do that:

• In Form Builder, click on the Add Form Element menu on the left side of the page.
• Scroll down, and drag and drop a Submit button to your form. 

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Let us know if there’s anything else we can do for you.