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fichacadastraljotformPerguntado em 27 de fevereiro de 2024 às 08:01
Olá,
Aparece que nossa quota foi excedida, mas nosso formulário está limpo. Poderia nos ajudar?
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Harshad_P Jotform SupportRespondido em 27 de fevereiro de 2024 às 08:06
Hi Aline,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I understand you have reached the limit for your upload space. However, I checked your account and I can see that it has been re-calculated to 0 MB. I've gone ahead and activated the account, you should be able to access your forms now.
Reach out to us if you need any more help.