How to recover deleted data that's not in trash?

Gostaria de saber se há alguma possibilidade de recuperação de envios de respostas de formulários que não se encontra na lixeira. Fiz uma exclusão involuntária de todas minhas respostas e não consegui recuperar todas.

Hi delizamarcello15,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you confirm if you've already purged the data? Or it's been more than 30 days from the deletion date? If so, then, I'm afraid there's no way of recovering the deleted data. You can use the Back-up app in the future, so you'd have a copy of your submission data.

Let us know if you have any other questions.