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karinavellosoPerguntado em 22 de fevereiro de 2024 às 10:04
Olá!
Gostaria de saber se o Jotform tem a função de "puxar" o e-mail da pessoa que está respondendo o formulário, para que assim eu não precise ter esse campo no formulário.
Sei que a data e horário de preenchimento ficam salvas, assim como o número de IP. Seria a mesma lógica para ele trazer o e-mail.
Espero que tenham compreendido minha solicitação.
Abraço!
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Harshad_P Jotform SupportRespondido em 22 de fevereiro de 2024 às 10:09
Hi Karina,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Unfortunately, it is not possible to automatically collect the email address of the person filling out the form. I am afraid to say that you will need to add an Email field to the form.
Reach out to us if you need any more help.
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karinavellosoRespondido em 23 de fevereiro de 2024 às 10:04
Hi Harshad,
It's not necessary to send the information in Portuguese later, it's clear to me.
Thank you for your prompt return!
Regards!