Can I use the WhatsApp Button widget as an alternative to Notification Emails?

Bom dia

Esse widget Botao do Whatsapp tem como eu enviar as respostas do formulario preenchido por ele ?

ou tem alguma outra forma de enviar o formulario preenchido para um numero de whatsapp ?

isso facilita e muito o processo de envio, visto que a notificação por e-mail da muito problema em relação a spam que o os servidores identifica e não é.

eu particulamente estou tendo bastante problema nos envios via email e estao sendo identificados (alguns) como spam ( e na verdade não são )

Hi HBMG,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. The WhatsApp Button widget is only for form fillers to send a message on WhatsApp. If they don't use this button, you'll not get notified on WhatsApp when there are new submissions.

To avoid your emails bouncing or going to the Spam or Junk folders, you can set up your own simple mail transfer protocol (SMTP) account on your form. Let me show you how:

1. In your Jotform account, go to your Account Settings.
2. Click on the +Add Sender Email button.
3. Enter your email address, your email service provider Host Name, and Port (links provided below the screencast).
4. Once done, you can do a Test Email first, before clicking on Save Email.

Check out these guides about How to Use Your Gmail Account as Your Email Sender via SMTP, SMTP Setup for Free Email Address Like Hotmail, AOL, and Yahoo, and How to Prevent Emails from Landing in Gmail's Spam Folder.

Additionally, you can download the Jotform Mobile App to your form. Once you install the app, it will always notify you of every submission on your forms, assuming you have notifications turned on.

Give it a try and let us know if you need any other help.

Ok Elizabeth

Entao esse widget nao envia as respostas preenchidas ?

ele so envia um texto digitado ou configurado como padrão dentro do widget é isso

em relação as notificações de envio via email vou configurar o smtp para sanar esse problema

obrigado

Hi HBMG,

Thanks for getting back to us. Yes, that's right. When form fillers click on the WhatsApp button, a new window will pop up where they will be asked to download the WhatsApp app to be able to message you. Check out the screencast below:

Let us know if there’s anything else we can help you with.