-
AdrianoPerguntado em 13 de fevereiro de 2024 às 23:54
Boa noite tem pessoal dando golpe e usando um formulário de vcs eles manda agente preencher aí agente faz tudo aí eles falam q vai emitir uma nota fiscal aí agente preencher com tudo aí eles falam pronto agora só fazer o pagamento agente faz aí eles somem a empresa q está fazendo isso é uma canga (Rei de guararema ) ele vende aparelho de celular tomei um golpe de 2 mil reais deles
-
Eliza Jotform SupportRespondido em 14 de fevereiro de 2024 às 02:53
Hi Adriano,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.
I'll reach out to the related team right now so we can track the form owner and investigate. In the meantime, can you give us the URL of this form, just in case they can't track the account using the details on the screenshot?
Once we hear back from you, we'll be able to help you with this.
-
Eliza Jotform SupportRespondido em 14 de fevereiro de 2024 às 10:38
Hi Adriano,
Thanks for your patience and understanding while we look into this. I just heard back from the related team and unfortunately, they could not locate the form owner using the form name. If you could give us the URL of the form, or any other information that you have about the owner of the form, we would be able to proceed with the necessary actions.
As soon as we hear back from you, we can move forward with a solution.