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interdanceballet18Perguntado em 11 de fevereiro de 2024 às 16:39
Olá estou prestes para pagar o plano bronze mais algo me intriga. a cobrança vem a 19,50 e no checkoutk 39, posso saber o porque da alteração _ não entendo !
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Mary Jotform SupportRespondido em 11 de fevereiro de 2024 às 18:51
Hi interdanceballet18,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Could you share with us a screenshot of where you are seeing the $19.50 pricing? We have a guide about how to do that here.
Once we hear back from you, we'll be able to move forward with a solution.