Número de Chamado

Olá, equipe de suporte!

Criei um formulário com o intuito de ser uma maneira de serem abertos chamados técnicos na empresa, precisava saber se existe alguma forma de eu adicionar tipo um número(id) para cada resposta que do formulário de forma automática?

Hi Marcos,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese , let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. You can use the Unique ID widget if you need to add custom unique identifiers to your form entries. The Unique ID widget is not visible on the form and only generates unique IDs after submission. Let me show you how to add it to your form:

1. In the Form Builder, click the Add Form Elements in the upper-left corner.
2. Go to the Widgets tab.
3. Search and click Unique ID. You can also drag and drop it to the form to add.

4. Set your configurations accordingly:

• Prefix — Add a string in front of the IDs.
• Unique ID Generation Method — Sequential Values is the only option.
• Current Index — You can define the index to start at any number. However, changing this value to lower than the current index in your form submissions may result in duplicate IDs.
• Number of Digits — Set your IDs to a fixed number by prepending zeroes before the IDs.

We also have a guide about How to Add Custom Unique IDs to Your Form Submissions that you can check out.

Let us know if you need any more help.