Subscriptions: Payment is being declined

Olá,

não estou conseguindo efetuar o pagamento, da erro mas o meu cartão é debito e esta com o saldo.

Hi Eventoschurchm12,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having an issue with this. May I ask what subscription you're trying to get? I've checked your account, and I can't see any payment attempts. I am unable to see any errors as to why it was refused. Please check with your card provider to ensure everything is in order. If possible, you could also consider using a different card.

You can check this guide about Jotform Features and Pricing.

Reach out again if you have any other questions.