App link not opening

  • telecomtechsat
    Perguntado em 6 de fevereiro de 2024 às 07:50

    Bom dia... Fiz um APP e ele estava abrando normal, agora estou com dificuldade, o link nao abre nem no meu celuar, pode está pesado? Segue link


    https://www.jotform.com/app/240344183940655

  • Shirized Jotform Support
    Respondido em 6 de fevereiro de 2024 às 10:10

    Hi telecomtechsat,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I opened the app link on my mobile device, but everything was working properly. Check out the screenshot below to see my results:

    App link not opening  Image 1 Screenshot 30

    App link not opening  Image 2 Screenshot 41

    Can you tell me what device you were using when you encountered the issue so we can test it on the same device to see if we can replicate the issue? You can also send us a screenshot of what's happening so we can have a better idea. This guide will show you how to do that. In the meantime, can you try the Jotform app using a different device or try to connect to a different network to see if the issue persists?

    Keep us updated and let us know if you need any more help.