Checking the account limits

Boa tarde!

Peço por gentileza que liberem meus formulários. Já efetuei a limpeza e não tem nada mais excedendo o limite. Trabalho com jotform a quase 6 anos, mais infelismente não posso atualizar o plano para o bronze, pois é muito caro e no mercado tem boas opções gratuitas. Caso não seja possivel liberar os formularios para que possam ser preenchidos as clientes, irei cancelar a minha conta.

Sem mais agradeço

Hi Tmz,

Thanks for reaching out to Jotform Support. Our Portuguese support is unavailable at the moment. In the meantime, we will reply in English; please let us know if you prefer to talk to someone in the Portuguese language.

Now, let me help you with your question. I checked your account, and I don't see any errors yet; your account is active, and you did not exceed the account limits. If you see the same error on another browser or device, please take a screenshot of what’s happening and send it to us. This guide will show you how to do that.

Once we hear back from you, we will help you with this.