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whatsupes1Perguntado em 5 de fevereiro de 2024 às 08:47
Olá
Criei um app com pautas, porém não consegui baixar no meu tablet.
Já tentei quase tudo.
Obrigada Joana🇧🇷
(Português Brasil)
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Camila Jotform SupportRespondido em 5 de fevereiro de 2024 às 11:08
Hi Whatsupes1,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. May I verify if you can't add the Jotform App to your home screen? But if you are referring to downloading or installing the app on the Tablet, unfortunately, the apps that are created on the Jotform App use Progressive Web App (PWA) technology, so you download it by adding it to your home screen. Let me show you how to do it:
- In your App Builder, click the 3 vertical icons on the Google navigation.
- Next, select the Add to Home Screen.
- Now, click Add.
- Lastly, select Add again.
Please check out the screenshot below:
We've got a guide about How to Create a Jotform App From Scratch and Publish It that will help you do it.
Give it a try and let us know how it goes.
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whatsupes1Respondido em 5 de fevereiro de 2024 às 12:46
Olá Camila,
Podemos continuar conversar pelo Google tradutor.
Enviei o link do App pra meu e-mail e abre corretamente na página da internet, porém não tem a opção de "add to home screen" .
teria outra opção?
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Camila Jotform SupportRespondido em 5 de fevereiro de 2024 às 13:16
Hi whatsupes1,
Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
We appreciate your patience and understanding.
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whatsupes1Respondido em 5 de fevereiro de 2024 às 13:24
Of course!
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Camila Jotform SupportRespondido em 6 de fevereiro de 2024 às 12:12
Hi whatsupes1,
Thanks for patiently waiting. You can follow my step-by-step guide below. But, you need to enable the Desktop site, so the Add to Home Screen option will be visible.
Check out the screenshot:
Give it a try and let us know how it goes.
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whatsupes1Respondido em 8 de fevereiro de 2024 às 08:34
Thank you for your attention Camila!
My tablet does not support the app.
No problem, I place the saved web page on the home screen
Joana