Ability to send confirmation of the submission via WhatsApp

  • Venino
    Perguntado em 4 de fevereiro de 2024 às 21:51

    Quero que o respondente receba as respostas do seu preenchimento via whatsup. Já tenho o campo telefone dentro do formulário.

    É possível fazer isso?

  • Rica Support Team Lead
    Respondido em 5 de fevereiro de 2024 às 00:07

    Hi Julio,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, it is not possible to send a confirmation of the submission via WhatsApp. We can only send a confirmation email if you set up an Autoresponder Email for your form. We can submit a feature request for this but I'd like to set a proper expectation that we are unable to provide an ETA or a guarantee that this will be implemented. Should we proceed?

    Let us know if there’s anything else we can help you with.