Problema na hora de fazer inscrições

quando o atleta faz sua inscrição e enviar, está aparecendo isso ai pro atleta, eles relata que não está dando certo. Que tenho que fazer será alguma configuração que fiz errado

Hi dudasburguers,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. How is the form filled out? Is the form shared via WhatsApp? Have the respondents tried to fill out the form using another device or using a mobile browser? Can you share with us the form in question?

Keep us updated and let us know if you need any more help.

https://form.jotform.com/233242865152656
Em sex., 2 de fev. de 2024 20:53, Jotform <noreply> escreveu:
</noreply>...

Hi William,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results

Here is a screenshot using a desktop computer.

Could you try using a different mobile internet browser or incognito/private mode if it makes a difference? Also, turning the mobile device off and on again might solve the issue. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Let us know if there’s anything else we can help you with.