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Godoy_priscillaPerguntado em 30 de janeiro de 2024 às 09:35
Caros boa tarde
Gostaria do reembolso da assinatura bronze, já que a compra foi realizada de forma equivocada.
Como devo proceder?
Obrigada
Dear good afternoon
I would like a refund for the bronze subscription, as the purchase was made in error.
How should I proceed?
Thanks
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Manilene Jotform SupportRespondido em 30 de janeiro de 2024 às 11:40
Hi Priscilla,
Thanks for reaching out to Jotform Support. I went ahead and canceled your subscription immediately. Additionally, I have requested to refund of your last payment. Please note that the refund will be reflected in your account within 5-7 business days.
Reach out again if you need any more help.
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Godoy_priscillaRespondido em 30 de janeiro de 2024 às 13:40
Manilene,
Thank you very much for your help and I'm sorry for the inconvenience.
Priscilla