-
WorkiinPerguntado em 8 de janeiro de 2024 às 12:24
-
Arslan Jotform SupportRespondido em 8 de janeiro de 2024 às 14:34
Hi Workiin,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Please try processing the payment with card and see if it works. If you still get the same error message, please share a screenshot of the console report so we can check.
Once we hear back from you, we'll be able to help you with this.