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Grupo_Dr1Perguntado em 3 de janeiro de 2024 às 14:27
estou com um aviso de quase uso total dos envios, porem meu plano cobre 2500 envios oque estou fazendo de errado ?
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Jerlan Jotform SupportRespondido em 3 de janeiro de 2024 às 16:43
Hi Grupo_Dr1,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
I have checked your account usage and limits, and it looks perfectly okay. I have cleared your forms cache. Can you go ahead and try it again?
If the same issue persists, Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.
As soon as we hear back from you, we can move forward with a solution.