Não estamos conseguindo preencher.

Olá, bom dia.

Não estamos conseguindo preencher o formulário. Quando abrimos o Jotform e clicamos para preencher, não aparece nenhuma opção. Nem preencher, nem editar, não aparece nada.

Poderia nos ajudar, por favor?

Hi fichascadastraisjpd,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I’m really sorry that this is happening. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Are you filling out a form owned by another user? If so, can you share the link to the form, I can check it out and see what’s going on.

Once we hear back from you, we'll be able to help you with this.