Sending email to a certain address based on a condition

  • welenson
    Perguntado em 24 de dezembro de 2023 às 11:42

    Boa tarde,

    https://www.jotform.com/pt/build/233574405366055

    O formulario acima tenho 3 prestadores de serviços diferente.

    Tem alguma solução para que a pagina de agradecimento mande o email para o respectivo prestador de serviço selecionado?

    Caso selecionar prestador de serviço 1, quando enviar o formulario o mesmo recebe o email. Caso selecionar o prestador 2 ele recebera o email, e assim por diante...


  • Vanessa_D Jotform Support
    Respondido em 24 de dezembro de 2023 às 14:19

    Hi welenson,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It is possible to use conditional logic on the email alerts using the Change Email Recipient condition. This allows you to create a condition wherein if met, then you can send to a certain recipient or use the email address on the field. For more information, kindly refer to this user guide.

    Sending email to a certain address based on a condition Image 1 Screenshot 20

    Give it a try and let us know how it goes.