App: Unable to submit form

  • clinicakindermann
    Perguntado em 23 de dezembro de 2023 às 22:07
    por que não finalizam os questionários?

    por que não aparecem todos os dados do cartão

  • Rene Jotform Support
    Respondido em 23 de dezembro de 2023 às 22:12

    Hi Fernando,

    Thanks for reaching out to Jotform Support. I understand that you're having issues with your card form. Can you please explain your concerns a little bit more so that we can assist you better and respond accordingly? It would also help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • clinicakindermann
    Respondido em 24 de dezembro de 2023 às 09:11

    https://www.jotform.com/pt/app/233563374119660

    VOU ATÉ O FINAL E NÃO APARECE A FINALIZAÇÃO ? PARA A SUBMISSÃO

    App: Unable to submit form Image 1 Screenshot 20

  • Rahul Jotform Support
    Respondido em 24 de dezembro de 2023 às 11:36

    Hi Fernando,

    Thanks for sharing the additional information. I checked further and wasn't able to figure out how you are getting to this page on the screenshot shared by you above. I tested the Online Shop on your app 233563374119660, and it seems to be working as expected for me. Take a look at the screencast below to see my results:

    App: Unable to submit form Image 1 Screenshot 20 As an additional measure, I've cleared the form cache for you to avoid any temporary cache issues, so can you try again to see if this makes any difference?

    Give it a try and let us know how it goes.