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vladmirovladmiro349Perguntado em 22 de dezembro de 2023 às 04:34
Eu não estou conseguindo acessar as compras em lojas. Como faço?
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Mary Jotform SupportRespondido em 22 de dezembro de 2023 às 06:46
Hi vladmirovladmiro349,
Thanks for reaching out to us for help. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. To clarify, were you trying to purchase a plan in Jotform? If so, it would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.