Purchased item is defective

Meu produto Carregador Turbo Tipo C - QC 3.0 - até 25W - Preto - Gshield está apresentando defeito. Ele está com funcionamento intermitente, hora funciona, hora não funciona.

Hi Charles,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. If you're having issues with the item you received, I suggest you reach out to the company where you purchased the item.

Let us know if there’s anything else we can do for you.