Will I be discounted if I change from Bronze monthly to a yearly plan?

  • Emanuel_Lucas
    Perguntado em 19 de dezembro de 2023 às 12:07

    Boa tarde

    O pagamento do meu plano é processado para amanhã, dia 20/12.

    Caso eu assine o plano anual em promoção até o dia 28/12/2023, como ficaria o faturamento para esse mês?

    Obrigado

  • Rayzel Jotform Support
    Respondido em 19 de dezembro de 2023 às 14:38

    Hi Lucas,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand that your plan will be auto-renewed with the Bronze Monthly Plan on December 20, 2023. If you choose to subscribe to the Bronze Annual plan, you won't be able to get the discounted price, as you will have to upgrade to a higher tier to be able to avail the End of Year discount. 

    Reach out again if you have any other questions.