Renovação automática - Cancelamento do plano

Olá, tudo bem

Acabaram de renovar o nosso plano como anual, no valor de $408.00 e não temos interesse.

O valor está muito acima das nosso orçamento.

Poderiam estornar esse valor, vamos cancelar o serviço.

Obrigada!

Gisele Torres

Head do Administrativo/ Financeiro

Hi Egasosa,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your concern. To request a refund for your latest invoice, kindly open this link and fill out the form. After the investigation of your request, you will receive an e-mail regarding the result.

Let us know if there’s anything else we can help you with. 

Olá!

Obrigada pelo rápido retorno.

Já fiz a solicitação do reembolso através do formulário que nos foi indicado.

Aguardo uma breve resolução.

Muito obrigada!

Gisele Torres