Current Usage Not Updating After Deleting Submissions

  • gruposoeasy
    Perguntado em 16 de dezembro de 2023 às 20:47

    Boa noite,


    Estou tentando limpar upload e não estou conseguindo, ja realizaei o backup porem não consigo diminuir o upload, como realizo?

    Jotform Thread 10089341 Screenshot
  • Ericson_B Jotform Support
    Respondido em 17 de dezembro de 2023 às 02:15

    Hi gruposoeasy,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I recalculated your upload space, and it is now down to 820.1 MB. You can check your account usage again to see your current usage.

    Let us know if you have any other questions.