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gabimmcPerguntado em 14 de dezembro de 2023 às 16:15
Boa tarde
no formulário de pedido onde tenho a soma total do valor no final, como faço para o número calculado ser fixo sem deixar que o cliente possa mudar o valor manualmente?
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Annaliza_O Jotform SupportRespondido em 14 de dezembro de 2023 às 18:43
Hi gabimmc,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. You can enable the Result field is Read Only in the settings of your form calculation widget so that users cannot change the calculated amount. Let me show you how:
- In Form Builder, click on the wand icon in the Form Calculation widget.
- Click on the Options tab.
- Check the box on the Result field is Read Only and click on the Back button.
- Lastly, click on Save.
Give it a try and let us know if you need any other help.
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gabimmcRespondido em 15 de dezembro de 2023 às 08:31
Agradeço o retorno!
A minha tela aparece diferente e sem o item 3 opções! O que faço?
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Annaliza_O Jotform SupportRespondido em 15 de dezembro de 2023 às 08:48
Hi gabimmc,
Thanks for getting back to us. I am sorry for the confusion. I forgot to add in the steps, that you need to click on the three dots and then you can choose the Options tab.
- In Form Builder, click on the wand icon in the Form Calculation widget.
- Click on the three dots and choose the Options tab.
- Check the box on the Result field is Read Only and click on the Back button.
- Lastly, click on Save.
Give it a try and let us know if you need any other help.