E-commerce Workflow Software
Automate order and fulfillment workflows
Streamline order processing, automate payment requests, and manage returns efficiently, improving customer satisfaction and operational efficiency.
Build a Workflow — It’s Free!
Order-to-delivery
When a customer orders a cake, the order form triggers a workflow to generate a quote. Once the quote is approved, payment is collected, and a delivery date is set. A confirmation email is sent to the customer with the details.
Build a Workflow — It’s Free!
TEMPLATES
Free E-commerce Workflow Templates
Not sure where to start? Choose one of Jotform’s free, ready-made e-commerce templates to get started right away.
Product Return Process
Sales Order Approval
Inventory Management Workflow
Streamline order fulfillment
When a customer places a clothing order, the stock availability is checked automatically. If the item is in stock, payment is processed, and the shipping process begins. A notification email is sent with tracking information.
Build a Workflow — It’s Free!
Automated return processing
When a customer requests a return, the system triggers a review for approval. After the return is approved, the refund is processed, and the customer is notified via email.
Build a Workflow — It’s Free!
E-commerce Use Cases
Warehouse Shipment Process
The warehouse shipment process helps warehouse managers, logistics teams, and fulfillment centers automate and streamline the shipment of goods, ensuring efficient handling and timely deliveries.
See TemplateRefund Approval
Streamline the management of customer refund requests with customizable workflows. Easily assign approvers via email and ensure quick responses to tasks for a smoother approval process.
See TemplatePurchase Order Approval
Simplify the purchase order process with automated approvals, allowing for quick approval or denial of requests. Easily assign approvers, add emails, and customize workflows.
See TemplateInvoice Approval
Streamline the review and approval process for invoices, making it a valuable tool for finance teams, procurement departments, and managers. This workflow ensures efficient handling of invoices, improving accuracy and reducing approval times.
See Template