PDF auto translates date into English but form is in Dutch

  • paulina00967
    Asked on 20 września 2023 05:23

    Witam,


    Podczas wypelniania formularza gdy pracownik go skonczy wypelniac generuje sie pdf. Jak pobieram pdf nazwy dni sa po angielsku zamiast po holendersku chociaz formularz ma ustawiony jezyk holenderski niestety nie wiem jak to naprawic/

    Jotform Thread 5552876 Screenshot
  • Mary Jotform Support
    Replied on 20 września 2023 09:32

    Hi paulina00967,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It's because the Date Picker would follow the default language that's set on the account. Are you able to confirm what language was set under your account settings?
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    While, the PDF editor will capture the other fields as is since it's translated in Dutch, see sample screenshot below.

    PDF auto translates date into English but form is in Dutch Image 2 Screenshot 131

    PDF auto translates date into English but form is in Dutch Image 3 Screenshot 142

    The Date picker will follow the default language that set on the account.

    PDF auto translates date into English but form is in Dutch Image 4 Screenshot 153

    You can change the Date format in the PDF editor. Rest assured that no submissions will be deleted, but would only be updated based on the changes made.
    PDF auto translates date into English but form is in Dutch Image 5 Screenshot 164

    Or update the default language of the account and create a new PDF document to apply the changes made.

    • Go to Account Settings.
    • Click the Edit option beside Language.
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    • Select the default language preferred.
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    • Lastly, click Save.
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    And you can now create a New PDF document and the Date picker will automatically follow the selected language.

    1. In PDF Editor, click +New PDF and select New PDF Document.
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    2. Go back to the previous PDF tab and click the Three Dots icon and choose Delete.
      PDF auto translates date into English but form is in Dutch Image 10 Screenshot 219
    3. Click on the Yes, Delete button.
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    Give it a try and let us know how it goes.