Approval Process Delay

W procesie zatwierdzania, automatyczne maile do klientów (adresy podane w formularzu) wysyłane są z opóźnieniem 10 minut, a czasem nawet więcej! Nie może tak być, że klient otrzymuje potwierdzenie wypełnienia formularza po tak długim czasie.

Hi libertumpsa

Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Let me look into it and get back to you with a solution.

We appreciate your patience and understanding while looking into it. 

Hi libertumpsa

Thanks for reaching out to Jotform Support.  I checked your account, and it seems that you had 7 forms. Can you send me the link to your form, so I can take a look at it for you? You can check out this guide about Where to Find Your Form URL.

Let us know if you need any more help.