I did not received the form submission.

ale mam niestety inny problem. Jeden z moich znajomych wypełniał formularz, który mu podesłałem. Znajomy twierdzi, że wysłał odpowiedzi, jednak mi odpowiedzi się nie wyświetlają. Jakie są możliwe rozwiązania tej sytuacji?

Hi KM_PP,

Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you please ask them if after clicking the Submit button the Thank you page shows? or did they save a draft of your form? If so, you can view the Incomplete Submissions. There are 2 ways to do it, let me show you how:

For the first way:

• Open your My Forms page and choose your form.
• In the toolbar at the top of the page, click on Submissions. That's it.

For the second way:

• Click on the More menu on the right side of your form.
• In the Data column, choose Submissions.

• Click on the Three Dots icon, and then in the dropdown menu, click on Incomplete Submissions.

• To view the incomplete submission, click on View. That will open the form with the incomplete submission in a new tab:

• If you want to delete the incomplete submission, click on Delete and confirm the deletion in the popup window that comes up.
• If you want to delete multiple incomplete submissions at once, choose the submissions in the list and click on Delete.



You can also check out our more detailed guide about this here. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Let us know if you need any more help.