Problem z formularzami

Dzień dobry,

Chcę wejść w "Moje formularze" i dostaję informację "Coś poszło nie tak, Odśwież stronę, by spróbować ponownie". Odświeżam stronę, ale dalej nie mogę zobaczyć formularzy. Wylogowałem się i zalogowałem i dalej nie mogę zobaczyć formularzy. Potrzebuję do nich dostępu. Szybko.

Pozdrawiam!

Hi KM_PP,

Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry this is happening. There was a temporary problem that resolved itself. I have cleared your form caches to refresh. Kindly try these troubleshooting methods below:

• Log out and log back into your account.
• Use Incognito/Private mode.
• Please clear your web browser's cache.
• Use a different web browser.
• Restart your device
• Please try also to log in to another device.

If this still doesn't work, send us a screenshot of your console log so we can look into this further. We've got a guide here explaining how to do that.

Give it a try and let us know if you have any other questions.

Dziękuję za odpowiedź. Niestety, żadne z Twoich rozwiązań nie okazało się pomocne. Jest mi przykro, że mimo że płacę za użytkowanie Jotform, Jotform nie działa, kiedy jest naprawdę potrzebne.

Załączam zrzut ekranu z logiem. Proszę o rozwiązanie sprawy tak szybko, jak to tylko możliwe. Potrzebuję dostępu do odpowiedzi z formularzy w ciągu najbliższych 30 minut.

Hi KM_PP,

Thanks for getting back to us. I’m sorry you’re having trouble with this. I created a ticket and escalated this to our Developer team. We can't tell you exactly when the issue will be fixed, but we'll let you know via this thread as soon as we have an update.

Thanks for your patience and understanding, we appreciate it.

Hi KM_PP,

Thanks for using Jotform. I'm sorry that you're having issues with this. Can you log out of Jotform, log in back again and give it another try? Please, let us know the result.

Once we hear back from you, we'll have a better idea of the issue.

Dzień dobry,

już wszystko działa, dziękuję.

Pozdrawiam.

Hi KM_PP,

Thanks for getting back to us. For your other issue, I moved that to a new thread and helped you with that here.