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jotformotoAsked on 4 lipca 2023 04:44
Dzień dobry, ze względu na brak miejsca, nowy formularz nie jest aktywny i nie działa. Usunełam już dużo materiałów, jednak pamięć się nie zmieniła i nic nie ruszyło. Czy oznacza to że trzeba zwolnić jeszcze więcej miejsca, czy jest to błąd odświeżenia jotforma?
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Joseph_A Jotform SupportReplied on 4 lipca 2023 07:06
Hello jotformoto,
Thanks for reaching out to us for help. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Polish language, we can forward your ticket to our Polish team. However, please note that it could take longer to receive
Now, let me help you with your question.
I checked your account and noticed that you have reached your limit, resulting in your account being tagged as "over limit." Therefore, I took the initiative to clear your form cache in order to refresh your form and recalculate your account storage limit. As a result, your account now displays the updated limit. Please try accessing it again using a different browser to verify the changes.
Keep us updated and let us know if you need any more help.
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jotformotoReplied on 4 lipca 2023 07:27
It works now, thank you so much!