Jak dodać śledzenie parametrów UTM ?

  • piotrekfan
    Asked on 24 czerwca 2023 17:10

    Dzień dobry,

    Chciałem uprzejmie poprosić o pomoc.

    Jak mogę zachować, a następnie zobaczyć w odpowiedziach przesłanego do mnie formularza parametry UTM ?

    Formularz Jotform nie jest wklejony na mój landing page, tylko jest "tradycyjnie" zamieszczony na domenie Jotform.

    Ruch pochodzi z reklamy na FB -> Landing Page w mojej domenie -> formularz w domenie Jotform.com

    Próbowałem zgodnie z tutorialem ustawić niewidoczne pola predefiniowane tagami UTM niestety bez powodzenia, przy nadesłanych odpowiedziach ich nie widzę.

    Dziękuję za pomoc

  • Jeric Jotform Support
    Replied on 24 czerwca 2023 23:45

    Hi Piotr,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in French Language, we can forward your ticket to our French team. However, please note that it could take longer to receive a response.

    I understand you need help with tracking URL UTM values. I see you have multiple forms. Can you provide the form URL you need help with? Here's the guide on how to get the form URL.

    Once we hear back from you, we'd be able to help you further.


  • piotrekfan
    Replied on 25 czerwca 2023 08:29

    Hello Jeric,

    I want to track UTM values in this form: https://form.jotform.com/231291858916365

    I was trying to figure it out by myself, but I couldn't.

    Traffic looks like: FB ads -> my Landing Page -> Jotform inside your domain

    I want to know where exactly leads who submitted form are coming from.

    I've created UTM boxes (hidden in my form) like in this guide: https://www.jotform.com/answers/1169377-how-to-track-url-utm-values-in-jotform - but it doesn't work ;/

    Thank you for help Jeric!

  • jonathan
    Replied on 25 czerwca 2023 17:49

    Hello Piotr,

    Thank you for sharing to us the requested information. However, please understand that for the workaround described from here, the form needs to be embedded on a website. I assumed that you did embedded the form on your website.

    Can you please share to us your FB page/landing page so that we can check how the form was embedded? If the steps from the guide mentioned was done correctly, your form embed code should have the URL link like this.

    https://form.jotform.com/231757064719968?utm_source=Google&utm_medium=Google&utm_campaign=Google

    Please understand that this is only the URL link source of the form. We still need to check which embed code you used in the landing page.

    You can check this in my test form link also https://form.jotform.com/231757064719968?utm_source=Google&utm_medium=Google&utm_campaign=Google

    You can see that it does work properly and prefill the hidden fields with the value from the URL.

    We will wait for your updated response.