Deleted Account

  • Wojciech Kucharski
    Asked on 12 czerwca 2023 04:55

    Nie mogą zweryfikować konta

    Deleted Account Image 1 Screenshot 30

    Deleted Account Image 2 Screenshot 41


    to konto firmowe dla Sig.pl
    Potrzebuję szybkiego rozwiązania tego problemu

    Jotform Thread 5234003 Screenshot
  • Anthony_E
    Replied on 12 czerwca 2023 05:05

    Hello Wojciech,

    Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support isn't available right now. I'm going to reply to you in English, but you can reply in whichever language you feel comfortable using.

    Thanks for the screenshots. Based on the provided screenshots, it appears that the email address wkucharski@sig.pl is associated with a deleted account. Please let us know if you would like to reactivate this account.

    Once we hear back from you, we'll be able to move forward.

  • Wojtek Kucharski
    Replied on 12 czerwca 2023 05:12

    taj, jeżeli jest to konieczne proszę o reaktywowanie mojego konta wkucharski@sig.pl. jednakże celem tego jest posiadanie dostępu do konta firmowego (silver) marki SIG i możliwość edytowania i tworzenie większej niż 5 liczby formularzy

  • Myla Jotform Support
    Replied on 12 czerwca 2023 05:50

    Hello Wojciech,

    Thank you for getting back to us. After checking, the email address w*******ki@sig.pl is already active. You can try to log back in. Also, this seems to be under a starter plan, is there another account that you are referring to that is under the Silver Plan? Or are you trying to upgrade this account to a higher tier plan?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.