Dla czego moje konto zostało zablokowane

  • Vasyl
    Asked on 13 listopada 2024 09:06

    Dlaczego moje konto zostalo zablokowane!!!

  • Sheena Jotform Support
    Replied on 13 listopada 2024 09:51

    Hello Vasyl,

    Thanks for reaching out to Jotform Support. Our Polish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question,  I've gone ahead and reached out to the relevant team about your account issue. We'll get back to you as soon as we get an update from them.

    Thanks for your patience, we appreciate it.

  • Irene Jotform Reviewer
    Replied on 14 listopada 2024 00:09

    Hi Vasyl,

    When I checked your account, I saw that it was auto-suspended by our system because your form titled form includes fields to collect sensitive information, which violates our Terms of Use.  For us to lift the suspension, we’ll need your confirmation to remove the relevant fields from your form.

    Dla czego moje konto zostało zablokowane Image 1 Screenshot 20

    Once we hear back from you, we’ll be able to help you with this.

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