Facebook thumbnail and link.

  • Jerka_Albert
    Asked on 28 kwietnia 2024 07:18

    Witam, mam formularz, ale po publikuj na facebook pokazuje sie logo i pod logo link na Wasz serwis - tak to ma wygladac? Nie powinien pokazac sie szablon formularz na facebooku?

  • Eliza Jotform Support
    Replied on 28 kwietnia 2024 09:49

    Hi Jerka_Albert,

    Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, are you referring to your Real Estate Leads form? If yes, I presume the Facebook post looks like the one in the screenshot below:

    Facebook thumbnail and link Screenshot 30

    Note that since your form doesn't have a logo, the Jotform logo appears by default. The same thing goes with the link, which is FB.JOTFORM.COM in my screenshot above. If you want your own logo to appear in the thumbnail when the form is shared through Facebook, you need to add a logo to your form. Here's how to do that:

    1. In Form Builder, click on Add Your Logo in the upper part of the page.
    2. Upload your logo, and adjust the size.

    Facebook thumbnail and link Screenshot 41

    Reach out again if you have any other questions.