My Forms page: Some buttons are not working

Dzień dobry,

Próbuję zmienić ustawienia w Jotform jednak klikanie niektórych przycisków wydaje się nie generować żadnych akcji.

Wykonane próby:

• Zmiana języka na angielski. Po kliknięciu na dzwonek do góry po prawej wyświetla się komunikat "Would you like to use Jotform in English". Po kliknięciu na Yes/Tak, nie ma żadnego rezultatu, nic się nie dzieje. Również po przeładowaniu strony.
• Próba zmiany hasła. Pokliknięciu na szare okrągłe pole poprawej na górze nic się nie dzieje, żadne menu z ustawieniami się nie pokazuje.

Załączam zrzut ekranu.

Próby były wykonane na dwóch przeglądarkach na systemie Linux Mint:

• Google Chrome: Version 121.0.6167.184 (Official Build) (64-bit)
• Firefox 124.0.1 (64-bit)

Na Google Chrome dodatkowo czyściłem cache i pliki cookie. Efekt jest ten sam.

Proszę o pomoc.

Pozdrawiam

Hello Dawid,

Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I tested the issue on my end but I can't seem to replicate the issue. Here are a screencast and screenshot of my results:

Unfortunately, we are unable to receive the screenshot you are trying to attach. Can you do it once again? This guide will show you how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hello,

I cannot reach the panel you showed in your screen cast.

Here is a screenshot of the buttons that I'm clicking but there is no effect:

Hi Dawid,

Thanks for getting back to us. I'm sorry that you're having difficulties with this. Can you send us the console log of your browser? We have a guide about that here.

I also cleared your form caches to fix any cache-related issues.

Once we hear back from you, we'll be able to help you with this.

Hi Lorevie,

Here is the console log. I believe the last 404 error is related to the language change.

Clicking the grey icon on top right doesn't produce any additional logs.

Hi Dawid,

Thanks for getting back to us with the screenshot of your console log. I'll need a bit of time to check on this. I'll get back to you as soon as I can.

In the meantime, let us know if you have any other questions.

Hi Dawid,

Thanks for patiently waiting. We appreciate it. Because I can't replicate the issue, I escalated this to our Developers.

We'll get back to you on this thread once there's an update.

We appreciate your patience and understanding.

Hi Dawid,

Thanks for reaching out to Jotform Support. We had an issue with the profile photo button and it has been resolved. Can you check?

Let us know if the issue is still present or if you have any questions.